Sunday's Panel Discussion
Panel Discussion: "Bridging Gaps: Effective Conflict Resolution
Among Teachers, Parents, and Students"

Effective Communication and Conflict Resolution: Building Bridges Between Teachers
George Lanis, FLS Owner, Volos
In schools, as in any organisation, effective communication is the key to fostering collaboration and harmony. George Lanis will share how strong communication skills can prevent and resolve conflicts among teachers and between management and staff. Highlighting the saying, "The bottleneck is at the top of the bottle," this session will examine how leadership practices can either escalate or resolve tensions and how conflicts can be opportunities for growth.

The Parents' Dilemma: Setting Boundaries in Communication
Gino Ponzo, DoS, Saint Paul School, Thessaloniki
How should we navigate the delicate balance of addressing parental concerns while maintaining professional boundaries? In The Parents'
Dilemma, Gino Ponzo, Director of Studies at Saint Paul School in Thessaloniki, explores the complexities of communicating with parents.
Tackling the notion of "the client is always right," he will discuss whether we should accept complaints at face value or critically evaluate whether the blame is misplaced. Drawing from his experience, Gino will share how successes and challenges have shaped the school’s approach to managing parental expectations and fostering productive relationships.

Creating a Conflict-Resilient School Culture
Dora Assyrian, DoS, Jeanne D’Arc School, Athens
Can a school really reduce conflicts and handle disagreements in a healthy way? In this presentation, Dora Assyrian will share her ideas on how schools can create an environment where everyone—teachers, staff, students, and parents—works together to solve problems constructively. She’ll discuss whether this is realistic or utopic and explain how leadership can set the tone for positive change and help build a school culture that handles conflicts better and brings people closer.